You have the coverage. Let us help you use it.
Many families are surprised to learn that the long-term care insurance policy they have paid into for years is designed to cover exactly the kind of care we provide at home. Others know they have a policy but dread the phone calls, the forms, and the back and forth with the insurer. That is where we come in. We help you turn a policy sitting in a drawer into real, hands-on care for the person you love.
Yes, your policy likely covers this.
Long-term care insurance was created to help pay for assistance with everyday living: bathing, dressing, mobility, meals, medication reminders, and supervision, delivered right in the home. That is the heart of what we do. Most policies cover in-home care like ours, though every policy is different, which is why the first thing we do is review yours with you.
The difference...We handle the paperwork while we handle the care
This is where families feel the difference. While we are caring for your loved one, we do not hand you a stack of forms and wish you luck. We verify your benefits up front, coordinate directly with your insurance company, and manage the claims and invoicing for the care we provide. You focus on your family. We handle the rest. (This full support applies while we are actively servicing your loved one.)
How it works (4 Steps)
Step 1: We review your policy together and verify your benefits and eligibility.
Step 2: We build a care plan that fits your loved one and your coverage.
Step 3: Care begins, with caregivers and registered-nurse oversight you can trust.
Step 4: We submit the claims and invoicing to your insurer for the care we deliver, so you are not chasing paperwork.
What to have handy when we talk...
To make the first conversation easy, it helps to have your policy documents or your policy number nearby, along with the name of the insurance company. If you cannot find them, do not worry. We will help you track down what you need.
Straight talk about coverage
We are a private-pay home care agency, and long-term care insurance is one of the ways families fund care with us. We are not insurance agents or financial advisors, and benefits vary from policy to policy, so we cannot promise what any single plan will pay. What we can promise is that we will help you understand your coverage, verify your benefits, and handle the claims for the care we provide, honestly and clearly.