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A common and normal reaction to a crisis is, “How do I do this?

 

Each Expert Aging life Care Professional will:

  • Coach families with decision-making. The care managers guide families in knowing the resources that are available to them and lead families in considering the costs, availability and quality of their options.

  • Conduct a Personalized Comprehensive Care-planning assessment. The assessment looks to identify the client’s problems, need for services and their eligibility for assistance.  The care-planning assessment is comprehensive including physical needs, medical concerns, safety risks, mental health, and financial needs.  This is done in the client’s home by Superior’s Aging Life Care Professionals.

  • Develop a personal care plan and make/coordinate a variety of referrals. The referrals made are client specific and may include (but are not limited to) some of the following based on the client’s specific needs:

 

  • Liaison service for families at a distance

  • Facilitate communication with family members, medical team, and/or other needed professionals

  • Long-Term Care Transition Services

      (local and out-of-state relocation                 assistance)

  • Personal care services

  • Home health services

  • Home delivered meals

  • Adult day care

  • Respite care services

  • Medical equipment

  • Transportation arrangements

  • Medication management

  • Home maintenance

  • Assisted living facilities & nursing home

  • Financial services

  • Assistance with long-term care insurance activation

  • Serve as Power Of Attorney for healthcare

  • Coordinate and accompany the client with physician appointments to ensure patient advocacy and accurate interpretation of medical information.

  • Provide ongoing support and supervision to the client and family

 

Crisis Care Manager

When a crisis occurs it is stressful and calls for many decisions.  A Superior Concierge Care Manager (SCCM) can help clients respond to or even avoid crisis by decreasing hospitalizations, identifying appropriate options, providing expert guidance, and saving client’s time and money.

A common and normal reaction to a crisis is, “How do I do this?  Where do I turn?  What are we going to do? I’ve never been in this situation before…”

 

Wouldn’t it be great to have someone to call who will be there and someone who knows how to navigate the system?  Sudden illness or hospitalization, the death of a spouse, or ANY life changing event can require an immediate need for an expert response and the need to develop a specific plan. SCC has the expertise needed in a crisis. SCC managers are able to quickly step in and offer direction in the midst of a crisis.  Family members can have peace of mind knowing SCC nurses calmly and appropriately handle emergency and/or other stressful situations with dignity, grace and poise.

 

How Does Crisis Care Management Work?

Each Expert Aging Life Care Manager will:

  • Coach families with decision-making. SCC managers guide families in knowing the resources that are available to them and lead families in considering the costs, availability and quality of their options.

  • Conduct a personalized care-planning assessment. The assessment looks to identify the client’s problems, need for services, and their eligibility for assistance.  The SCC assessment is comprehensive including physical needs, medical concerns, safety risks, mental health, and financial needs.  This is done in the client’s home by SCC’s experienced RNs.

  • Develop a personal care plan and make/coordinate a variety of referrals. The referrals made are client specific and may include some of the following based on the client’s specific needs:

  • Personal care services

  • Home health services

  • Home delivered meals

  • Adult day care

  • Respite care services

  • Medical equipment

  • Transportation arrangements

  • Medication management

  • Home maintenance

  • Assisted living facilities & nursing home

  • Financial services

  • Assistance with long-term care insurance activation

  • Serve as Power Of Attorney for healthcare

  • Coordinate and accompany the client with physician appointments.

  • Provide ongoing support and supervision to the client and family

  • Facilitate communication with family members, medical team, and/or other needed professionals.

Concierge Nursing

Complex health situations can be overwhelming at ANY age or stage of life. Superior Concierge Care Manager’s (SCCM’s) concierge nurses help clients/families successfully navigate the health care system to attain the right care by the right provider at the right time. SCCM will provide information, guidance, support, and advocacy to maximize health outcomes and minimize confusion, stress, and distractions.

 

Experienced Nurses for Complex Medical Needs

Because SCC nurses have extensive clinical experience, SCC is drawn to people and families with complex health concerns, including but in no way limited to:

  • Complex medical conditions and diagnoses

  • Cancer care

  • Critically ill

  • Mental health and psychiatric care

  • Neurological deficits

  • Stroke care

  • Dementia, all types, including Alzheimer’s

 

How Does Concierge Nursing Work?

Each Expert Aging Life Care Manager will:

  • Coach families with decision-making. SCC RNs guide families in knowing the resources that are available to them and lead families in considering the costs, availability and quality of their options.

  • Conduct a personalized care-planning assessment. The assessment looks to identify the client’s problems, need for services, and their eligibility for assistance.  The SCC assessment is comprehensive including physical needs, medical concerns, safety risks, mental health, and financial needs.  This is done in the client’s home by SCC’s experienced RNs.

  • Develop a personal care plan and make/coordinate a variety of referrals. The referrals made are client specific and may include some of the following based on the client’s specific needs:

  • Personal care services

  • Home health services

  • Home delivered meals

  • Adult day care

  • Respite care services

  • Medical equipment

  • Transportation arrangements

  • Medication management

  • Home maintenance

  • Assisted living facilities & nursing home

  • Financial services

  • Assistance with long-term care insurance activation

  • Serve as Power Of Attorney for healthcare

  • Coordinate and accompany the client with physician appointments.

  • Provide ongoing support and supervision to the client and family

To start a conversation about Aging Life Care Management and Lifestyle Service

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